Shipping Policy
Shipping Destinations
We ship worldwide. Shipping availability may vary depending on the destination. If you are unsure whether we deliver to your location, please contact our customer service for assistance.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
Shipping Costs
Shipping costs are calculated at checkout and are based on the shipping destination and the selected shipping method. All shipping fees will be clearly displayed before completing your purchase.
Delivery Times
Shipping Delays
Delivery times vary depending on the destination and the chosen shipping method:
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Switzerland: 2-5 business days
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Europe: 5-10 business days
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International: 10-20 business days
Please note that delivery times are estimates and may be affected by customs, weather conditions, or other unforeseen factors.
If there are any delays in processing or delivering your order, we will notify you as soon as possible. G9INE is not responsible for delays caused by third-party shipping companies or customs clearance.
International Shipping and Customs
For orders outside of Switzerland, international customs duties, taxes, or fees may apply upon delivery. G9INE is not responsible for these additional charges, and they are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that all shipping information provided is correct. G9INE is not responsible for delays or non-delivery due to incorrect or incomplete addresses. In the case of an incorrect address, additional shipping fees may apply for redelivery.